Star Trek: The Experience - Las Vegas
This review is based upon an October 1998 visit.
Click here for an update based upon my October 1999 visit.
| Before our recent visit to Las Vegas, I read up on Star Trek: The Experience on the official web page at http://www.startrekexp.com/ . An even better site is at http://www.vegaslounge.com/startrek/. Based upon what I read there, I became very excited and planed on The Experience being the highlight of our weeklong trip to Las Vegas. I became even more excited about the exhibit when I saw the advertisements all around Vegas featuring the taglines of "Boldly Go" and "This time it's real". My excitement continued to grow when we came across a Ferengi and Klingon in Bally's who were there to promote the upcoming Halloween party. After getting my picture taken with both of them, I set to the task of convincing my wife that we should go there the next day rather than later in the week as planned. | ![]() |
| I was successful and the next morning we are off in a taxi from our hotel (the Luxor) to the Las Vegas Hilton, which houses the exhibit. At this point I must warn you that I am going to describe the museum as well as the ride, and there will be quite a few spoilers. First up, the admission booth. The Experience will set you back $14.95 per person ($9.95 if you are a Nevada resident). You can get into the shops and restaurant and SpaceQuest casino for free. Once you pay up, you go through the main entrance that has a starfield on the ceiling and has very large models of the Enterprise-D, Voyager and a Klingon Bird of Prey hanging from the ceiling. | |
| The museum was not much to speak of. It was reminiscent of the type of thing they would have at Disney to try to keep you entertained while you wait in line for a ride. There is an expansive time-line wrapping through the entire museum. (The time-line includes the real world past and the Star Trek universe version of the future. (One question I have is if they are going to update the time-line to reflect real world events as the fictitious future events become dated by actual history.) Higher ups on the walls are a few large screens that are showing a montage of scenes from the different iterations of Star Trek. Spread amongst the time-lines are glassed in cases containing Star Trek props ranging from Tribbles to Borg implants. There are quite a few costumes ranging from TOS (The Original Series) through Voyager. Finally, there are a few cases featuring aliens from Star Trek, most prominently the Ferengi, Klingons, and our favorite - the Borg. | |
| Next
up is the simulator ride. After being warned about a half
a dozen times that there is no photography beyond this
point we are put in line to board a shuttle craft for the
simulator ride. The riders are in a rectangular room
styled like a shuttle bay. Suddenly, the room goes pitch
black some very bright sparkles appear in the darkness a
whoosh of air surrounds you and the lights come back on
and suddenly you have been "transported" to the
transporter pad of the Enterprise-D. (This is really a
very cool effect. I figured that the walls of the
original room must have been a fake and been pulled up
while the lights were out revealing the larger
transporter room. Also, the floor changes from plain gray
to the lighted circles of a transporter pad.) The ensigns
in the transporter room explain that hostile parties have
abducted you into the year 2371 but they have intercepted
you and that Commander Riker will brief you further on
the bridge. You exit the transporter room and are sent
down a corridor to the bridge. The realism of actually
being on the ship is kind of ruined by the requisite red
exit signs and fire alarms but since they are require by
law, I guess I will not harp on it too much. Once on the
bridge your group is placed on the upper ramp to be
briefed by the bridge crew and Commander Riker (via
viewscreen). You cannot leave the upper ramp or take any
pictures. (I for one would have paid big money to have my
picture taken in the Captains Chair) In the briefing, it is explained that one of the members of your group is an ancestor of Captain Picard and that the Klingons attempted to kidnap you from the 20th century in order to disrupt the timeline. (I thought we were friends with the Klingons. Would it have been too much trouble to come up with a new alien?) The crew of the Enterprise was able to intercept you and will attempt to send you back and set the timeline right. In the middle of the briefing, Riker is interrupted on the viewscreen by an angry Klingon (Korath) who is vowing to kill everyone in order to get to Picard's ancestor. During this encounter, I looked around the bridge and was impressed to find that the displays on the screens at the different stations were all tied into the simulation. For example, one of the science stations pulled up a bio of Korath when he was talking while the tactical station showed the location of all of the ships. The entire ship even had the resonant hum of the warp engines. The attention to detail here was commendable. The lighting on the bridge was dark like it was in Generations rather than bright like in the series. The entire bridge crew was female and they were all humans. (Would it be too much trouble to do a Trill or Bajoran for variety.) After the interruption from Korath, Riker tells you the plan to get you back to 20th century earth while Korath commences an attack on the ship. The plan is to load you all into a shuttlecraft and that Geordi will lead you in another shuttlecraft to the portal that will get you home. The group is whisked off of the bridge and down another corridor to a shuttlebay. Here you are given a warning that people with back problems, heart condition, or who are pregnant should not ride. (Great way to break the mood.) You are also given instructions for putting on your seat belt. (This destroys all realism because we all know that no one in Star Trek EVER wears a seat belt.) We then boarded the shuttlecraft and fastened our seatbelt. Due to the attack, they are unable to open the shuttlebay doors, so Geordi blows them open with the phasers from the shuttlecraft. Both shuttlecrafts are sucked out into space where they head for the portal while outmaneuvering the Klingon Birds of Prey that are in pursuit. (***WARNING - Danger Will Robinson *** From this point we begin a downward slide into complete and utter cheesiness.) On the way to the portal, you come across a Klingon outpost with a large cloaking generator and Geordi decides to take time out to destroy it with the two shuttles even though it is heavily guarded. (I'm sorry, but what take priority, blowing up a Klingon outpost or restoring the timeline. As a Starfleet officer, you do not risk the lives of 30 civilians from the past who's lives have had immeasurable effects on the present (future) and take them on a Kamikaze mission into a Klingon outpost.) Luckily, the outpost is successfully destroyed and Geordi leads you into the portal that amazingly deposits you in the present day just above the Excalibur Hotel and Casino. (Actually, the scene is a night scene even though we were there at 11 am.) Unfortunately, you did not come through alone. It seems a few Birds of Prey followed you through hoping for one last shot. Battle ensues heading up the Las Vegas strip, narrowly avoiding crashing into the casinos. They are beating up on the shuttlecrafts pretty hard and all seems lost when suddenly the Enterprise flies in firing phasers and destroys the Klingons and saves the day. (OK, this killed it for me. First of all, if the Enterprise could have come through the portal in the first place, why did we have to go out in shuttlecrafts and leave the relative safety of the Enterprise. Second, and this is just completely unforgivable, THE ENTERPRISE CANNOT FLY THROUGH THE LOWER ATMOSPHERE. Voyager can, the Defiant can (trust me on this one, if you looks at technical drawings of it you will find landing gear), a Bird of Prey can, but a Galaxy Class Starship cannot (well actually, the saucer section can but then it is called crashing and not flying.) Now that you are safe, Geordi decides to set your shuttlecraft down inside of the simulator that you would have been riding if you had not been abducted. You then hear Picard's voice thanking you and stating that we are all important to the future. (The ride was fun but unrealistic as I have stated above, plus, the colors on the viewscreen were washed out.) The doors to the shuttlecraft open and we unbuckle our seatbelts. Outside of the shuttlecraft is a custodial worker (who overacted so much as to be comical). She says that she heard about the UFO's on the radio and that the presence of our shuttlecraft proves that it was true. She then shows us to the elevator up to the Promenade. There is a television conveniently near the elevator that is tuned into the local news channel that is running a news story about the UFO's. (Granted, I did find this all funny, but if I wanted funny, I would have seen the Pen and Teller show at the Hilton.) |
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| The Promenade level is made up of Quarks Bar and Restaurant, three stores (Garaks Clothiers, The Admirals Collection, and Moogies Outpost), and a souvenir photo station. Garaks sells a wide assortment of jackets, sweatshirts, keychains, magnets, action figures, videos, mugs and most anything else they could slap the logo on. They did have an assortment of Jeri shirts. None of as high a quality as our exclusive Collective shirt of course, but they had a few styles I had not seen before and they did not have shirts featuring any other characters, so I was impressed. Next up was The Admirals Collection. This store was like The Hamilton Collection come alive. They had a lot of plates and other collectibles that I have received mailers from The Hamilton Collection for. They had a life-size Locutus for sale as well as maquettes of a few other characters, lots of pewter figures, a few autographs, some Christmas ornaments (I had to pick up to Borg ornament even though I am usually a Hallmark purist). Finally, Moogies outpost featured T-shirts, magnets, pens, souvenir glassware, and bottles of Klingon Blood Wine (red wine with a Klingon label). The photo station would sell you your picture superimposed over a Star Trek Theme. I did not see anyone go to buy one of these. The only one that was any good was a transporter pad surrounded with Tribbles, but since I am not a big TOS fan, I passed on that one. (A suggestion to management: have some better pictures and people will buy them. How about a picture of you playing 3D chess with Spock or standing in a Borg alcove or playing poker with the Enterprise crew or sitting next to Morn at Quarks or sitting in the captains chair? I would have bought one or more of these.) Additionally, the employees were all wearing Bajoran earrings, but none of them had the nose ridges. (Would it be too much trouble to draw a few lines on the bridge of their noses? I guess it was. Also, there are supposed to be wandering characters all through The Experience. We saw one Ferengi and the Bajoran wannabe's. The advertisements show Klingons, Romulan, Cardasians, and Trills, none of which we saw. Maybe The Experience is set in the time of the Dominion War when the station was evacuated.) | |
| Finally,
for Quarks Bar and Restaurant. The menu was made up of
your standard restaurant fare renamed to reflect Star
Trek. For example a hamBORGer, isolinear chips and dip,
Leeta's Soup of the Day, Salad of Kahless, and Tribble
Tenders. The food was not bad, the portions were well
sized, and the service was good. The Borger was
triangular. (Perhaps this is a hint as to a new Borg ship
that we will see this year to join the cube and sphere.)
On the desert menu we saw Deana Troi's Ultimate Sundae.
My wife and I being avid chocoholics and remembering the
unforgettable scene with Deana eating chocolate ordered
it. (The desert was very good, but anyone who has seen
the episode with Deana eating her sundae will never
forget that she is the biggest chocoholic the galaxy has
ever seen. Therefore, what would you guess would be in
Deana's sundae? Chocolate everything right? You'd be
wrong. The sundae is two large chocolate chip cookies
covered with VANILLA ice cream, chocolate syrup,
chocolate chips, and whipped cream, AKA a Tollhouse
Cookie Sunday as per our receipt. What I want to know is
how could someone who knew enough about the show to put a
sundae with Deana's name on it on the menu not think that
Star Trek fans would not notice if it was not all
chocolate. I suggest replacing the cookies with chocolate
brownies and the vanilla ice cream with chocolate.) With the meal came some conversation from our waiter. He had some gossip from the coming season, but it was not anything I had not heard. He did confirm that he had heard that Voyager would be getting home this season, but I take that with a grain of salt since he was just a waiter. We asked him if it was always this slow and he said no but that we were there on a Monday morning and that we had picked their slowest day. He also shared that Hilton was not too happy with The Experience even though it was drawing a lot of visitors. Hilton had hoped that The Experience would help draw a new demographic to Vegas that would gamble in their casino. What they are finding is that people are coming to The Experience and spending lots of money in the gift shops, but are not spending much in the casino. However, there is not much the Hilton can do about it since The Experience has a 15-year lease. |
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| After we finished our meal we headed out into the casino. I guess that unlike most of the visitors The Experience draws, we like to gamble. Plus we had read on the web page about the futuristic SpaceQuest casino and were anxious to have a look. The casino is set on a space station that is orbiting the earth and is supposed to be Hilton's idea of the casino of the future (for their sake I hope not because it was empty). There are supposed to be large windows looking out from the station and down onto the earth (i.e. big TV screens with satellite footage). The screens were off and according to the host, these had been broken for a few weeks. The slot machines were supposed to have a beam of light that you pass your hand through instead of pulling the lever, we did not see any of these. The gaming tables were supposed to be fitted with fiber-optics which put on a light show while you play, we did not see any of these. According to a casino host, they took these out a few weeks ago but they were spectacular when they had them. It seems to me that perhaps they should update their web page to the true state of the casino so visitors are not disappointed. Also, how about a Dabo table even if just for show. | |
| Based upon my visit, I am going to suggest that they change this to "Blandly Go" and "This time it's really not that great". Now, don't get me wrong, I did enjoy my visit, but the experience fell way below my expectations. The museum was boring, the ride had plot holes which ruined its believability, the stores could have used a greater variety of merchandise (I have seen more, different items at small conventions), and the casino did not live up to it billing. If you are a Star Trek fan and are going to Vegas anyway, you might as well stop by The Experience, just don't make a special trip for it. | |